If you have any specific questions please always feel free to speak to one of our Skin Technicians.

+ What skin conditions should I flag before a treatment begins?

It is always important to be completely open with your Skin Technician. Please let us know in advance if any of the following applies:

Malignant tumors
Epilepsy
Severe health conditions, such as heart diseases
Pregnancy or breastfeeding phase
Swollen glands
Cardiopathy or patients wearing peacemakers
Hereditary anaphylaxis
Anticoagulant therapies for blood disorders or heart conditions
Immune system is compromised by immunosuppressive skin diseases (vitiligo, lupus, etc)
Any ongoing conditions on the area to treat, such as sores, rash, psoriasis, eczema, herpes, burns, or wounds
Children under the age of 18 years old

+ Are there any specific conditions I need to flag if I have booked a laser treatment?

Laser treatments include: Skin Rejuventation, Laser Hair Removal, Pigmentation, Acne, Scars, Vascular Lesions, Couperose/Rosacea, and HIFU.

It is always important to be completely open with your Skin Technician. Please let us know in advance if any of the following applies:

Hernia or abscess in the area to be treated
Skin lacking in suppleness, excess winkles
Metallic implants of any kind on the area to be treated (prothesis, surgical wires)
Patients undergoing steroid or chronic immunosuppressive treatments
Scars or the following types of wounds: contractures, hyperplasia, keloids
Loss of sensitivity or sensory disability on the treated area
Known or suspected systemic or chronic disease
Transmissible diseases
Severe diabetes
Urinary incontinence
Blood pressure disorders, tuberculosis related disorders
Hemophilia
Facial melanosis
Individuals who have recently taken photosensitizing medicines or photosensitive individuals
Warnings: During the treatment the client may feel a burning sensation, itch or tingling. A rash could appear and last from a few minutes to several hours. Exposing these injuries to sunlight may cause patches on the skin (that will slowly disappear).

+ What is the pre-treatment care for Clearlift?

Please review the following if you have booked a Clearlift treatment:

DO NOT undergo this procedure if you have been treated with Accutane (isotretinoin) within the last 6 months.
DO NOT use exfoliants such as retinol, all topical acne treatments, glycolic acid, salicylic acid, benzo peroxide, and hydroquinone for 1 week prior.
Avoid direct sun exposure, tanning beds or tanning products for the 2 weeks prior to your appointment as this could cause hypopigmentation (whitening of the skin) or hyperpigmentation (darkening of the skin). These conditions may not clear for a few months or could become permanent.
Take any prescription medication as prescribed but please let your Skin Technician know which medication you are on.
The area to be treated must be free of makeup and sunscreen.
Discontinue usage of any products containing Retin-A, retinol, and Retinova, or any other photo-sensitizing medication at least 1 week before your treatment. These products should be avoided during the course of your treatments.
Avoid any types of Chemical Peel treatments for 1-2 weeks prior to and after treatment.

+ What is the post-treatment care for Clearlift?

Please review the following if you have booked a Clearlift treatment:

DO NOT undergo this procedure if you have been treated with Accutane (isotretinoin) within the last 6 months.
DO NOT use exfoliants such as retinol, all topical acne treatments, glycolic acid, salicylic acid, benzo peroxide, and hydroquinone for 1 week prior.
Avoid direct sun exposure, tanning beds or tanning products for the 2 weeks prior to your appointment as this could cause hypopigmentation (whitening of the skin) or hyperpigmentation (darkening of the skin). These conditions may not clear for a few months or could become permanent.
Take any prescription medication as prescribed but please let your Skin Technician know which medication you are on.
The area to be treated must be free of makeup and sunscreen.
Discontinue usage of any products containing Retin-A, retinol, and Retinova, or any other photo-sensitizing medication at least 1 week before your treatment. These products should be avoided during the course of your treatments.
Avoid any types of Chemical Peel treatments for 1-2 weeks prior to and after treatment.
If you have any important events within the next 10 days and it’s your first-time receiving treatment with ClearLift, we recommend you postpone it until after the event. It’s very rare, however, some patients develop flushing for a few days after treatment.

+ What is the pre-treatment care for DYE IPL (Intense Pulsed Light)?

Please review the following if you have booked an IPL treatment:

Avoid sun exposure and apply sunscreen daily, do not use tanning beds or tanning products for 4 to 6 weeks before and after treatments.
Treatment can not be done if you have an active cold sore or skin infection.
Do not use any retinol products (or products containing tretinoin) or exfoliants on the area to be treated for one week prior to the appointment.
Avoid Accutane (or isotretinoin products) for 6 months prior.
You must notify the Skin Technician if you have had any cosmetic tattooing on or near the area to be treated.
Photosensitizing medications including doxycycline and minocycline should be discontinued three days prior to the treatment.
Anticipate a social “down-time” of 2-5 days before any redness, swelling and sloughing of the sunspots has subsided.
On the day of your appointment: Come to your appointment with a clean face- remove all makeup if area to be treated is the face.

+ What is the post-treatment care for DYE IPL (Intense Pulsed Light)?

Please review the following if you have booked an IPL treatment:

You may have a mild sunburn (burning) sensation following the treatment that is usually gone within a few hours.
Skin redness is normal and may last a few days. There may be a slight amount of swelling. Crusting or blistering is not uncommon and not serious.
Pigmented areas may begin to flake after a few days.
A cold compresses may be useful for the first 24 hours. Your skin will be fragile for 2-3 days.
Use gentle cleansers, do not rub the skin and avoid hot water during this time.
Do not use any retinoids, tretinoins, alpha or beta hydroxy products, vitamin C products, scrub, exfoliate, or have chemical peels performed on the areas treated area for one week.
Makeup can be applied immediately (if the skin is not broken).
Avoid the sun but always use a sun block recommended by your Skin Technician
Avoid excessive heat or friction to the treated area (heavy exercise, saunas).
Sun spots and age spots will DARKEN with the IPL treatments BEFORE they begin to respond and resolve. This is expected and a normal part of the IPL process. Do not pick these spots once they become dry. They will lift and fall off on their own.
Please contact us as soon as possible if you experience any blistering or increased pain.

+ What is the pre-treatment care for HIFU?

Please review the following if you have booked an HIFU treatment:

Avoid sun exposure and do not use tanning beds or tanning products for 1 week before the treatment.
All skin irritants must be stopped (glycolic/ salicylic acids, benzoyl peroxide, retinol products such as Retin A, Tazorac, Triluma, Differin, and Vitamin C) on the area being treated.
Advise your Skin Technician when taking antibiotics. Certain antibiotics (Tetracycline, Doxycycline) can make a patient photosensitive, therefore, treatment may need to be postponed until two weeks after the completion of your antibiotics course.
Day before treatment: Treatment can not be done if you have an active cold sore or skin infection and will be rescheduled.
Day of Treatment: If this is your first treatment, please arrive 15 minutes prior to your treatment to make sure appropriate consent forms are signed.
Do not wear any make-up or moisturizers on the area being treated.
If a patient chooses to use a topical numbing (anesthetic) cream or take an anti-anxiety medication, it is your own choice and risk.

+ What is the post-treatment care for HIFU?

Please review the following if you have booked an HIFU treatment:

It is normal for the area treated to have redness and swelling.
It is uncommon for a bruise to develop.
An ice pack should be avoided to maximize treatment results.
Pain medication post treatment is not necessary.
Makeup can be applied immediately post treatment.
Waxing, tweezing, and depilatory creams can be resumed 2 days post treatment.
Avoid hot tubs, saunas, steam rooms and exercise post treatment. However, all other normal activity can be resumed.
A non-exfoliant cleaner and light moisturizer can be used the day of treatment. You can resume normal skin care the next day.
All skin irritants (glycolic/ salicylic acids, benzoyl peroxide, retinol products, or vitamin C) can be resumed 2 days post treatment.
An SPF 30 or higher with Zinc Oxide will be applied immediately post treatment. Please continue to apply sunblock daily to maximize your results and minimize irritation.
Botox, Dysport, chemical peels, and dermal fillers can be resumed 1 week post your treatment.
A post procedure skin care regimen will be suggested by your Skin Technician to maximize and prolong your treatments and minimize complications.

+ What is the pre-treatment care for Erbium?

Please review the following if you have booked an Erbium treatment:

Discuss and disclose any healing disorders such as diabetes mellitus, connective tissue disease or radiation/chemotherapy.
iscuss the history of any hypertrophic scarring or keloid formations or other skin diseases.
Discuss and disclose if there is an active infection or history of herpes simplex of the lips, mouth or face. Erbium yag can activate cold sores. There is a preventive prescription that can be taken prior, from your GP.
Erbium Yag cannot be performed if you are pregnant or breast feeding.
You must must be off Accutane for at least 12 months prior to treatment with Erbium Yag.
Avoid direct exposure to the sun, tanning beds or tanning products at least 4 weeks prior to treatment.
Ensure you have a post laser balm such as Aquaphor on hand.
Do not wear makeup. Face should be clean.
You may take Paracetamol an hour prior to your appointment.

+ What is the post-treatment care for Erbium?

Please review the following if you have booked an Erbium treatment:

Client responses vary, som experience burning, heat, redness, swelling, itchiness and sunburned sensation.
Skin may also feel tight. A thick skin protectant such as Soothe and Protect recovery Balm or Aquaphor will be applied.
An ice pack (not direct ice) may be applied to help soothe the areas of discomfort.
Avoid sun exposure.
Redness will be present in the treated area and can last from a few hours up to a few days.
Heat sensation can be intense for 2-3 hours after treatment.
Occasionally oozing can occur in isolated areas for a few days.
Depending on whether you got the ablative or fractional Erbium or your skin's reactions, your skin may look sunburned for a few days.
The appearance of the skin will be a darker tan color similar to sunburn.
The skin will become increasingly dark on days 3 to 6 until it begins to peel usually on the fifth day.
Once the peeling process is complete, the treated area is all a pink color and no longer raw.
Stop the Aquaphor ointment but keep the skin well moisturized .
Begin using a non-irritating sunblock (SPF 30+) and use mineral make-up (powder) to protect treated areas (do not use liquid foundation as it may clog pores and irritate new skin).
Some clients may also experience itching or temporary acne break outs.
It is important to protect your skin by using SPF protection for at least 30 days post treatment.
A few days post procedure, clients may experience mild peeling of the skin. The peeling is similar to the effects of sunburn. Do not pick at the peeling skin, as it may lead to scarring.
General skincare : Makeup may be applied over the treated area 24 hours after the treatment. Avoid shaving the treated area for 48-hours after the procedure. Wash treated area with a gentle cleanser and lukewarm water. Reapply Soothe and Protect recovery Balm or Aquaphor.
The goal is to keep the treated areas moist and prevent crusting. Do not use regular soap or normal facial wash until 10 days after your procedure.
Shower as usual but be aware that the treated area may be a little temperature sensitive. Pat skin dry after bathing or showering.
Avoid chlorine, hot tubs and swimming pools during the treatment program.
You may resume your regular skincare regimen after day 10.

+ What do I need to know prior to getting my tattoo removed?

Typically, we will use the QSwitch Nd: YAQ technology, please read the above questions related to this treatment as well as the below:

Some pigments will not respond to treatment, especially modern, pastel, white or ultra-vivid pigments may respond by turning brown or black. These residues then may, or may not respond to further treatment.
Semi- permanent or micro pigmentation pigments may be particularly difficult as they are often blends of earth toned pigments, often containing iron-oxide compounds which commonly turn black on exposure to light.
It is essential that careful test patching is carried out on any micro pigmentation inks to ensure that pigment will respond without making matters worse.
It is essential that you have a clear idea of the worst case predicted outcome. Which if acceptable to you, will be the basis of the agreement to treat.
If the worst case scenario is not acceptable, you should be wary of continuing because you are unlikely to be happy with the outcome.
You may take Paracetamol an hour prior to your appointment.
Avoid caffeine and others stimulants.
Due to the depth of treatment required to remove tattoo inks, the treatment is generally considered to be painful, although this will vary from person to person due to different tolerances to pain.
Stinging or burning sensation will be noticed during the procedure, and the area treated may feel hot for some time after the treatment.
Most patients will experience small white dots which appear on the skin for several minutes after each firing of the laser, this is only water vaporized by the heated tattoo pigment and fades within a few minutes.

+ What do I need to know after getting my tattoo removed?

Please review the following if you have booked a tattoo removal treatment:

After the treatment, minor bleeding may occur, with skin redness, swelling and oozing, plus blistering appearing over the treated area.
The treated area may also feel very tender to the touch. This will fade for few days, once blistering, crusting, or scabs have resolved, the area of skin over the tattoo will look shiny for a number of weeks.
It’s vital that the skin is well looked after immediately after the treatment. The treatment site should be considered as a minor burn and should not be picked at.
There is a risk of infection if the area is not properly looked after, once the skin has returned to normal, generally after 4-6 weeks, then repeat the treatment can be performed .
The treated area needs to be clean and dry while it is healing. Clean with soap and water and pat the area dry.
Apply Antiseptic three times a day for 3 days while the area is healing and you should keep the area covered with a sterile dressing for those 3 days.
Blistering is common and is likely to occur, blisters heal very well and are part of normal healing. Continue to put Antiseptic over the blisters once they have popped for at least 24 hours.
You may apply cool compresses as necessary for 24 hours after the treatment to help reduce discomfort and inflammation.
For pain use paracetamol, but avoid aspirin as it can cause bleeding and bruising.
Refrain from picking at any scabs or bruising that appears on the skin of the treated area, as this can increase the potential for scarring.
Refrain from scrubbing the area when showering or bathing.
Refrain from exposing the area treated to the sun without a sunscreen for at least 4 weeks to reduce the risk of disturbing pigmentation in that area. High factor sunscreen should be used daily to protect the skin.
Staying out of public swimming pools; As a general rule- once scabs and blisters are dry, the area is safe from infection, if scabs and blisters are still wet or glistening the risk of infection is high.